Plan and oversee scheduling for the restaurant’s members of staff
Liaise with the management and staff of the restaurant to ensure provision of top quality customer services
Provide required training to other members of staff, both new recruits and existing staff member
Listen to inquiries and complaints of customers
Resolve any issue or disagreement among members of staff and between members of staff and customers
Cover up for any member of staff that is unavoidably absent from his/her duty post
Manage and organize all cash and paperwork duties in the restaurant
Ensure members of staff adapt to the sanitary standards of the organization