From the survey results. Found the problem arising from the booking via the website, it is some small effect may make changes to the customer uses the services of other airlines, but from the questionnaire survey that came out only a minority found that when a problem occurs in the ticket booking through our Web page, and then switch to other airlines from survey. Online booking issues is just a small problem that occurs and the customer agree. Because the price received is, even if a problem occurs, but it is still available to book through the website because customers can choose to view the original promotion. Fast booking essential on-demand price Check the prices of several airlines in time simultaneously, because promotions via the website. The issue of online ticket booking, therefore, does not affect the switch uses the services of other airlines because they also have a group of customers who want to book tickets online through the airline's service at the pipeline problem occurs. Airlines should make the booking process and the promotion of airlines, because large groups of customers. Select use the booking through the Web site. The more an online ticket booking system, more efficient customer service use.
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